Utility Billing Clerk
City of Whitesburg, GA City of Whitesburg, GA Whitesburg, GA Whitesburg, GA Part-time Part-time From $13.
50 an hour From $13.
50 an hour 19 hours ago 19 hours ago 19 hours ago Whitesburg, Georgia Job Description Job Title:
Utility Billing Clerk Date:
July 2023 Reports To:
Mayor Amy Williford, Councilmember Donna Whitley PURPOSE OF JOB The purpose of this job is to bill water customers according to water usage, and take water payments, and maintaining water accounts.
This position also serves as receptionist for the city by answering phones and assisting walk-in customers.
This position will be eligible for standard benefits such as health/ life insurance, annual leave, sick leave, participation in the city's retirement program, etc.
afforded to the City's employees as outlined in the City of Whitesburg's personnel policy.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job.
These are not to be construed as exclusive or all-inclusive.
Other duties may be required and assigned.
METER READING / BILLING Print Meter Read Sheets, Enter Readings, Print Re-Reads Enter readings, create bills, upload to QS1, review & approve bills for print Upload bills to Government Window Accept water payments and prepare daily deposits Use check scanner for remote deposit of water checks in bank Enter all water receipts in FastFund Enter credit card payments in QS1 Assess/ process late fees in Government Window Assess/ process reconnect fees Coordinate non-payment cut offs with Water Superintendent Connect/ disconnect water accounts Preparing paperwork to authorize water/ recreation deposit refunds New meter tap coordination with Water Superintendent Prepare Annual CCRT report with Water Superintendent CUSTOMER SERVICE Answer phones- directing persons to appropriate department Greet customers Pick-Up Drop Box Payments Bring In US Mail Daily, Open & Date Stamp Unless Address to Specific Person (Deliver To Each Department) RECREATION Create/Maintain Recreation Rental Calendars Accept rental applications and fees Processes rental refunds following events BACK-UP RESPONSIBILITIES Assistant City Clerk (Deposits, Licenses) MINIMUM EDUCATION / TRAINING / EXPERIENCE REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS High School Diploma (GED) Required Ability to Obtain Notary Public License Within Six Months of Hire Date Administrative Experience In Support / Operations or Equivalent Combination of Education and Experience Required (ADA) MINIMUM QUALIFICATIONS STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Language Ability:
Requires the ability to read a variety of informational documentation, directions, instructions, methods, and procedures.
Requires the ability to write reports with proper format, punctuation, spelling, and grammar.
Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.
Verbal Aptitude:
Requires the ability to record and deliver information to supervisors and elected officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines, and objectives.
Numerical Aptitude:
Requires the ability to utilize mathematical formulas, add, and subtract.
Interpersonal Temperament:
Requires the ability to deal with people (i.
e.
, staff, supervisors, general public, and elected officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures.
Must be adaptable to performing under considerable stress when confronted with an emergency.
Physical Communication:
Requires the ability to talk/hear, expressing or exchanging ideas by means of spoken words.
The City of Whitesburg is an Equal Opportunity Employer.
In compliance with the Americans with Disabilities Act, the city may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Signatures below indicate the receipt and review of this job description by the employee assigned to the position and the supervisor.
Employee Department Head Supervisor Date Date Job Type:
Part-time Pay:
From $13.
50 per hour Physical setting:
Office Schedule:
Day shift Monday to Friday Ability to commute/relocate:
Whitesburg, GA 30185:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Work Location:
In person Job Title:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour From $13.
50 an hour 19 hours ago 19 hours ago 19 hours ago Whitesburg, Georgia Job Description Job Title:
Utility Billing Clerk Date:
July 2023 Reports To:
Mayor Amy Williford, Councilmember Donna Whitley PURPOSE OF JOB The purpose of this job is to bill water customers according to water usage, and take water payments, and maintaining water accounts.
This position also serves as receptionist for the city by answering phones and assisting walk-in customers.
This position will be eligible for standard benefits such as health/ life insurance, annual leave, sick leave, participation in the city's retirement program, etc.
afforded to the City's employees as outlined in the City of Whitesburg's personnel policy.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this job.
These are not to be construed as exclusive or all-inclusive.
Other duties may be required and assigned.
METER READING / BILLING Print Meter Read Sheets, Enter Readings, Print Re-Reads Enter readings, create bills, upload to QS1, review & approve bills for print Upload bills to Government Window Accept water payments and prepare daily deposits Use check scanner for remote deposit of water checks in bank Enter all water receipts in FastFund Enter credit card payments in QS1 Assess/ process late fees in Government Window Assess/ process reconnect fees Coordinate non-payment cut offs with Water Superintendent Connect/ disconnect water accounts Preparing paperwork to authorize water/ recreation deposit refunds New meter tap coordination with Water Superintendent Prepare Annual CCRT report with Water Superintendent CUSTOMER SERVICE Answer phones- directing persons to appropriate department Greet customers Pick-Up Drop Box Payments Bring In US Mail Daily, Open & Date Stamp Unless Address to Specific Person (Deliver To Each Department) RECREATION Create/Maintain Recreation Rental Calendars Accept rental applications and fees Processes rental refunds following events BACK-UP RESPONSIBILITIES Assistant City Clerk (Deposits, Licenses) MINIMUM EDUCATION / TRAINING / EXPERIENCE REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS High School Diploma (GED) Required Ability to Obtain Notary Public License Within Six Months of Hire Date Administrative Experience In Support / Operations or Equivalent Combination of Education and Experience Required (ADA) MINIMUM QUALIFICATIONS STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Language Ability:
Requires the ability to read a variety of informational documentation, directions, instructions, methods, and procedures.
Requires the ability to write reports with proper format, punctuation, spelling, and grammar.
Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.
Verbal Aptitude:
Requires the ability to record and deliver information to supervisors and elected officials; to explain procedures and policies; and to follow verbal and written instructions, guidelines, and objectives.
Numerical Aptitude:
Requires the ability to utilize mathematical formulas, add, and subtract.
Interpersonal Temperament:
Requires the ability to deal with people (i.
e.
, staff, supervisors, general public, and elected officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures.
Must be adaptable to performing under considerable stress when confronted with an emergency.
Physical Communication:
Requires the ability to talk/hear, expressing or exchanging ideas by means of spoken words.
The City of Whitesburg is an Equal Opportunity Employer.
In compliance with the Americans with Disabilities Act, the city may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Signatures below indicate the receipt and review of this job description by the employee assigned to the position and the supervisor.
Employee Department Head Supervisor Date Date Job Type:
Part-time Pay:
From $13.
50 per hour Physical setting:
Office Schedule:
Day shift Monday to Friday Ability to commute/relocate:
Whitesburg, GA 30185:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Work Location:
In person Job Title:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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